RETURNS - EXCHANGE

Returns - If an item is broken or damaged en route, please let us know immediately via email within two working days of receipt to arrange returning the item. We will try to work with you to resolve the problem as quickly as possible.

Personalised Frames - We regret that we cannot offer refunds for bespoke artwork.

Non Personalised frames - We will exchange or refund your money if you are unhappy with the product for any reason. Simply return the frame and any documentation in its original condition within 30 days of receipt. Packaging and delivery costs are non-refundable.

For your protection, when returning products, we recommend that you use a recorded-delivery service. Please note postage of items that may be returned are the costumers responsibility.

COLOUR VARIATION

Customers overall are very happy with the colours produced in our framed artwork, please do be aware that different monitors and computers can display colour differently and therefore the printed colours may vary slightly from those you see on your screen.

DATA PROTECTION & PRIVACY

We value your custom and give you our assurance that we do not share customer information with any other organisation or company. We do not store financial details.

COPYRIGHT

All website design, text, graphics and creation of products within this site are under strict copyright Shine with Words. You may not modify or replicate any item in any way without permission.

You are not permitted to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in this website.